Tri State Mortgage Co in 6090 Surety Drive # 101

Tri State Mortgage Co in 6090 Surety Drive # 101, Texas: consumer reviews, opening hours, driving directions, photos etc.

Contacts

Finance

6090 Surety Drive # 101,
El Paso, Texas
79905
Get directions

+1 915-772-1177

tristatemortgagepros.com

Opening hours Tri State Mortgage Co: Open now

Today: 08:00 am — 05:00 pm

Monday
08:00 am — 05:00 pm
Tuesday
08:00 am — 05:00 pm
Wednesday
08:00 am — 05:00 pm
Thursday
08:00 am — 05:00 pm
Friday
08:00 am — 05:00 pm

Rating by customer reviews

(2.33 / 5) based on 3 reviews
☆ ☆ ☆

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Customer Reviews about Tri State Mortgage Co:

  • ☆ ☆ ☆ ☆
    One star is to high a praise for this shady company.  I was "preapproved" by Ingrid in no time.  She was well aware that I was going through the city's first time home owner program. "No problem" she said. "We've done lots of these" She even told me to start looking for a home. I was so excited.  This was March 28th. The search began. No further contact from Ingrid. I find a home and we go into contract the earnest money is given ($500) all set to close one June 20th. May 2nd I receive am email from Eleanor (Ellie) that she is the compliance officer and needs further documents.  "Can I email those to you?" "Of coarse!" So I did. No further contact. A week goes by I call to get an update, she's not in. Call again,  "I haven't had a chance to check my email, I will do that today and get back to you." A week later no response. I call the again. I get transferred to Cheryl who says that SHE will be handling my loan ams could I bring in the same paperwork that I emailed Eleanor.  "Didn't she get my email? I ask? Kinda worried now. "I don't know I haven't had a chance to speak with her. Let's make an appointment for next week". Fine, appointment made.  Finally the appointment day I'm getting ready to hear over to tristate and Cheryl calls me on my cell, "I've been trying to reach you! (No missed calls) I have people coming in from out of town we'll need to reschedule?"  "Will this affect the closing" "not at all, were still good don't worry.  Did you bring the $450 for the appraisal"  Me:" I didn't know i had to." Brought it in the next day. She's the expert right. Finally all the paperwork gets done. "We'll need to extend the closing date" she says.. Umm, she said it would affect the closing. Never hear from Cheryl again.  June 9th (Friday) I receive a voicemail from Sylvia, there's been a small glitch with the loan call her back. I call back but it's after hours and they're closed. I call back on Monday the 12th.  The small glitch was that they were unable to give me the loan and would no longer be working with the city and this program. 8 DAYS FROM CLOSING!!!  To say that the manner in which i was treated was unprofessional would be a gross understatement!  Now I'm out $500 because the sellers didn't want to wait for second approval. And I'm out of a home. This company is shameful! BE VERY CAREFUL.
    By Wonder Woman 2 C, May 26, 2017
  • ☆ ☆ ☆ ☆
    We were originally told that to refinance our loan that TX wouldn't accept VA home loans, we had to use FHA loan. It turns out that when we went to USAA, we could refinance using the VA home loan in TX. This company wanted us to come back to them to refinance. Not only that, we needed repair work done and went through contractors they knew. These contractors did a shady job on our house and now we have to re-do all the repair work. Shady mortgage company with shady friends. Buyer be warned!
    By Shmoe Pong, March 28, 2017
  • Knowledgeable loan officers, a great mortgage company to work with! They can really go the extra mile for you...
    By Tomas Soto, February 12, 2017
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About Tri State Mortgage Co in El Paso

Tri State Mortgage Co is business services based in Texas.
Tri State Mortgage Co is located at 6090 Surety Drive # 101, El Paso, Texas. You can find Tri State Mortgage Co opening hours, address, driving directions and map, phone numbers and photos. Find helpful customer reviewsand write your own review to rate the business service.

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